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Review Autopilot / Google Business Profile

Somebody left you a review on Sunday night. Did anyone answer?

Most small businesses mean to reply to every Google review. Then a busy week happens, and the 2 star one sits there for a month with nothing under it. Review Autopilot reads your new reviews, writes a reply that sounds like a person wrote it, and waits for you to say yes before anything goes live.

Built on Google's official Business Profile API. You connect with your own Google login, and you can remove access any time from your Google account.

01 / How it works

Four steps, and you stay in charge of every word.

1

Connect your profile

You sign in with Google and allow access to your Business Profile. No passwords are shared with me.

2

New review comes in

It gets picked up and a reply is drafted. Short, specific to what the customer said, not the same "Thank you for your feedback!" on every one.

3

You approve or edit

You get the draft by email. Approve it, change a line, or write your own. Nothing posts without your OK.

4

Bad review alert

A 1, 2 or 3 star review triggers an alert straight away, so you can call the customer before you reply in public.

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Monthly summary

Once a month: how many reviews, average rating, what people keep praising, and what they keep complaining about.

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No fake reviews, ever

This tool only replies. It never writes, buys or filters reviews. That is against Google's rules and gets profiles suspended.

02 / Why bother replying

Google tells owners to do it.

"Interact with customers by responding to reviews that they leave about your business."

Google Business Profile Help, Tips to improve your local ranking

A reply is also the only part of a review you control. The next customer reads the complaint and your answer side by side.

03 / Pricing

Monthly, in US dollars, cancel any time.

$49 / month

Self-serve, 1 location

Drafted replies for every new review, approval by email, bad review alerts, monthly summary.

Start for $49

$99 / month

Agency, up to 5 locations

Everything in Self-serve for up to 5 profiles, plus a monthly report per location you can send to your own clients under your name.

Start for $99

From $199 / month

Done for you

I watch the reviews, go through replies with you on a short call each month, and handle the reporting. Set up by email, billed separately.

Email me

Early access: after you pay, I set up your account by hand and email you within 2 working days with the Google connect link. Payments are handled by Lemon Squeezy, which also sends your receipts and lets you cancel.

04 / Privacy

What I touch and what I don't.

  • Access is only to the Business Profile you connect, through Google's official API.
  • Review text is used to draft replies and your monthly summary. It is not sold or shared.
  • Replies post only after you approve them.
  • You can disconnect any time at myaccount.google.com, under third-party connections.
  • Cancel the plan and your data is deleted within 30 days.

05 / Contact

Not sure it fits?

Send me your business name and I'll look at your current reviews and tell you honestly whether this is worth $49 to you.